How to Maximize Your Tips in the Service Industry Certification

How to Maximize Your Tips in the Service Industry Certification
Course name: How to Maximize Your Tips in the Service Industry Certification
Course Duration: 8 hour
Price: $ USD 299 $149.50
Certificate: Yes
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About this course

Be an expert in the Service Industry!

More Americans are working tip-based jobs now than ever before. It can be
incredibly difficult to rely on tips for your income, especially if you work one of the jobs where most of your take-home pay is in the form of cash tips.

While the industry has gotten more competitive, customer expectations have risen exponentially, making it crucial to learn how to maximize your tips wherever possible, if you plan on making a career in the service industry.

This course gives you everything you need to learn regarding how to maximize your tips, regardless of which specific service industry position you work.

We begin by going over the service industry and customer service in detail, reviewing the different hospitality segments and letting you know why delivering topnotch customer service is so important.

We then move on to reviewing the cost of providing bad service, letting you know how it affects your entire establishment.

Finally, we close out the course with modules covering the specific strategies you can use, to increase your tips.

What you'll learn:

Introduction to good customer service

  • What it means to deliver high quality service
  • How to recover from service failures and missteps based on three of the most popular customer resolution systems in the world
  • How to determine what issues, questions, and concerns your customers may have, so you can address them before they become problematic
  • What the exact cost of delivering bad service is to you and to your establishment
  • Specific steps you can take, both in how you appear and how you interact with customers, to increase your tips
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LEARNERS testimonials

4 retirees online courses

TEST

Pet Sitting and Dog Walking Diploma it's a fantastic online course. Very informative, easy to follow sessions with a test facility at the end of each session. You can complete this at your own pace any time of day or night, without any pressure and there is even help if you need it with tutors online. I would highly recommend New Skills Academy to anyone looking to gain a qualification but needs time to complete the course or cannot attend classes.

Julie Roach – Redditch, New Skills Academy learner partner of 4Retirees.

2020-02-04T01:49:19+11:00

Julie Roach – Redditch, New Skills Academy learner partner of 4Retirees.

4 retirees online courses
Pet Sitting and Dog Walking Diploma it's a fantastic online course. Very informative, easy to follow sessions with a test facility at the end of each session. You can complete this at your own pace any time of day or night, without any pressure and there is even help if you need it with tutors online. I would highly recommend New Skills Academy to anyone looking to gain a qualification but needs time to complete the course or cannot attend classes.
free courses for retirees

Amazing Service!

Great Course! Pet Sitting and Dog Walking Diploma arrived very quickly on the same day I ordered it – Amazing Service! I can’t wait to get the certificate at the end so I can show my customers that I have underpinned my knowledge and experience by gaining a qualification that is fully accredited. It is so important to keep fully up to date with skills and learning since everything is constantly changing.

Yvonne Watkins, York, New Skills Academy learner, partner of 4Retirees

2020-02-05T02:18:17+11:00

Yvonne Watkins, York, New Skills Academy learner, partner of 4Retirees

free courses for retirees
Great Course! Pet Sitting and Dog Walking Diploma arrived very quickly on the same day I ordered it – Amazing Service! I can’t wait to get the certificate at the end so I can show my customers that I have underpinned my knowledge and experience by gaining a qualification that is fully accredited. It is so important to keep fully up to date with skills and learning since everything is constantly changing.

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